Document 1 of 4

Waiver, Release, Assumption of Risk & Facility Terms

1. Acknowledgment of unstaffed facility

I acknowledge and understand that Teed Up 24/7 ("the Facility", "the Operator") operates as an automated, self-service indoor golf simulator facility. The Facility is ordinarily unattended during bookings and users should not assume that on-site supervision, first aid personnel, security staff or technical assistance will be available during their attendance.

I acknowledge that using the Facility in an unattended environment involves risks, including the risk that injury, illness, accident, equipment issues, technical issues, unsafe conduct by other users, or medical emergencies may occur without immediate on-site assistance from Facility staff.

I voluntarily choose to use the Facility in that unattended environment and accept the risks associated with doing so, including the risks identified in this clause and in the Risk Warning below.

In the event of injury, illness, accident, medical emergency, security incident or other emergency, I acknowledge that:

• I should immediately contact emergency services by dialling 000 where required;
• immediate on-site assistance from Facility staff may not be available;
• emergency response times may be affected by the Facility's location, the time of day or night, and the availability of emergency services;
• an Automated External Defibrillator (AED) and First Aid Kit are available within the Facility for use in genuine emergencies; and
• I must comply with all posted emergency instructions, safety signage and facility rules.

Nothing in this clause excludes any duty or liability that cannot be excluded by law.

2. Assumption of risk & statutory risk warning

I acknowledge that participation in golf simulator activities at an unstaffed facility involves inherent, obvious, and foreseeable risks, including but not limited to:

• Being struck by golf balls, golf clubs, ricochets, or deflected shots
• Slips, trips, falls, or collisions within the Facility
• Injuries caused by physical exertion, overexertion, or misuse of equipment
• Cardiovascular events arising from physical activity
• Damage to personal property
• Risks associated with participating in an unsupervised recreational environment at any hour
• Risks arising from the actions or omissions of other users of the Facility

I voluntarily choose to participate in the recreational activity and use the Facility at my own risk. I acknowledge that this warning is a risk warning for the general nature of the risks associated with the activity and the Facility.

3. Exclusion of consumer guarantee liability - recreational services

The supply of access to golf simulator facilities and associated services by Teed Up 24/7 constitutes the supply of recreational services within the meaning of section 139A of the Competition and Consumer Act 2010 (Cth) ("CCA") and section 4 of the Australian Consumer Law ("ACL").

To the extent permitted by section 139A of the CCA, I agree that the application of the consumer guarantees in Subdivision B of Division 1 of Part 3-2 of the Australian Consumer Law, and any liability of the Operator arising from a failure to comply with those guarantees, are excluded, restricted or modified in relation to the supply of recreational services by Teed Up 24/7. This exclusion applies to liability for death or personal injury that may result from a failure by the Operator to comply with those guarantees.

I acknowledge and understand that:

• Certain consumer guarantees under the Australian Consumer Law cannot be excluded by law
• Nothing in this waiver attempts to exclude non-excludable consumer guarantees
• This exclusion applies only to liability for death or personal injury arising from recreational services - it does not extend to property damage claims (which are governed by clause 12 of this document)
• This exclusion does not apply where the Operator has engaged in reckless conduct as defined under section 139A(5) of the CCA

4. Acknowledgment of recklessness standard

I understand and acknowledge that the exclusion of liability in clause 3 does not apply to liability for significant personal injury caused by reckless conduct of the Operator within the meaning of section 139A(5) of the CCA.

Nothing in these terms excludes, restricts or modifies any liability that cannot lawfully be excluded, restricted or modified.

5. Fitness to participate

I confirm that I am physically and medically fit to participate in golf simulator activities at the Facility. I agree that I will not use the Facility while affected by:

• Alcohol or illegal substances
• Prescription or over-the-counter medication that may impair judgement, coordination, or physical ability
• Illness, injury, fatigue, or any physical or medical condition that may affect my ability to participate safely

I acknowledge that the Facility operates without staff who could assess my fitness to participate. It is my sole responsibility to make an honest assessment of my own fitness before accessing the Facility.

6. Minors & guest responsibility

I acknowledge that I am the booking holder and accept full responsibility for all guests attending the Facility under my booking.

Minors under the age of 18 years must be accompanied and actively supervised by a parent or legal guardian, or with the consent of the parent or legal guardian, for the entire duration of their attendance at the Facility, unless otherwise approved in writing by the Operator.

By accepting these terms on behalf of a minor, I represent that I am the parent or legal guardian of that minor or have the consent of the parent or legal guardian, and I accept all risks on their behalf.

I accept responsibility for ensuring that all guests under my booking:

• Have read, understood, and complied with these terms and facility rules prior to entry;
• Behave safely and responsibly within the Facility at all times; and
• Complete any required waiver documentation prior to their first access.

I accept responsibility for any loss, damage, injury, or breach of these terms caused by guests attending under my booking.

7. Access control & tailgating

Access codes issued by the Operator are issued solely for the use of the booking holder and authorised guests attached to that specific booking.

Sharing access codes with or allowing unauthorised individuals to enter the Facility ("tailgating") is strictly prohibited and may constitute trespass.

Teed Up 24/7 reserves the right to suspend or permanently revoke access without refund where any of the following occur:

• Unsafe behaviour or conduct likely to cause injury to any person
• Unauthorised access or tailgating
• Vandalism or deliberate damage to Facility equipment or property
• Abuse of equipment or use outside its intended purpose
• Attendance while intoxicated or under the influence of substances
• Any breach of these terms and conditions

8. Video & audio surveillance

I acknowledge and consent to the use of video surveillance systems operating continuously within the Facility for the purposes of safety, security, incident investigation, insurance, and legal compliance.

I acknowledge that surveillance recordings may be reviewed and retained for the purposes of investigating:

• Injuries, medical incidents, or emergency events
• Property damage or theft
• Security breaches or unauthorised access
• Violations of these terms and conditions

Surveillance data is collected, stored, and handled in accordance with the Operator's Privacy Policy, available below. By accepting these terms I acknowledge that I have been made aware of the Privacy Policy and consent to the collection and use of surveillance data as described therein.

9. Safety & facility rules

I agree to comply with all posted signage, instructions, and safety rules within the Facility, including but not limited to:

• Only one player is permitted within the designated hitting area at a time
• All other persons must remain behind the marked safety line while a player is swinging
• Only clean, unmarked golf balls supplied or approved by the Operator may be used
• Club faces and footwear must be clean and free from debris or mud prior to use
• Metal spike footwear, damaged clubs, or equipment likely to cause damage to the Facility or equipment are prohibited
• Alcohol, illegal substances, smoking, and vaping are prohibited within the Facility at all times
• The AED and First Aid Kit must only be used in genuine medical emergencies - when using the AED, call 000 first so emergency services can guide you through the process
• Any damage, hazard, or safety concern observed during a session must be reported to the Operator as soon as practicable via the contact details displayed in the Facility

10. Equipment damage & financial liability

I agree to take reasonable care when using the Facility and all equipment within it.

I accept financial responsibility for any damage caused by reckless, negligent, intentional, or improper conduct by myself or any guests attending the Facility under my booking. This may include but is not limited to damage to:

• Launch monitors (Uneekor EYE XO2 units)
• Simulator impact screens and screen frames
• Projectors and associated mounting equipment
• Hitting mats and synthetic turf surfaces
• Flooring, walls, and structural fixtures
• Furniture, furnishings, and lounge equipment
• Electronic equipment, computers, and networking infrastructure
• Any other Facility property

I acknowledge that fair wear and tear arising from normal, reasonable use of the Facility does not constitute damage under this clause.

Where damage occurs as a result of my conduct or the conduct of guests under my booking, I authorise Teed Up 24/7 to charge the payment method associated with my booking for reasonably assessed repair or replacement costs, following written notification to me and provision of supporting evidence of the damage and assessed cost where reasonably required.

Teed Up 24/7 may require a bond, card pre-authorisation or other security for selected bookings, including group bookings, events or other bookings assessed by Teed Up 24/7 as higher risk.

11. Release & indemnity - personal injury and death

Subject to clause 3 (Exclusion of Consumer Guarantee Liability) and to the extent permitted by law - including the Civil Liability Act 2002 (WA) and the CCA - I release and hold harmless Teed Up 24/7, TU Golfing Pty Ltd, The Benson Family Trust, its owners, directors, employees, contractors, and agents ("Released Parties") from any claim, action, liability, loss, or expense arising from personal injury or death suffered by me or any guest under my booking during use of the Facility or participation in activities conducted at the Facility.

I further agree to indemnify the Released Parties against claims, losses, damages, or legal costs arising from:

• My actions or omissions within the Facility;
• My breach of these terms and conditions; and
• Personal injury caused to any other person by my actions or the actions of guests under my booking;

except to the extent caused or contributed to by the negligence, breach of law or reckless conduct of the Released Parties.

This release does not apply where personal injury or death was caused by the reckless conduct of the Released Parties as defined under section 139A(5) of the CCA.

This clause relates to personal injury and death only. Claims relating to property damage are governed separately and are not subject to the recreational services exclusion in clause 3.

12. Property damage release

To the extent permitted by law, I release the Released Parties (as defined in clause 11) from any claim in connection with damage to or loss of my personal property or the personal property of guests under my booking, occurring within the Facility or arising from use of the Facility, except to the extent such damage or loss was caused or contributed to by the negligence, breach of law, wilful misconduct or reckless conduct of the Operator.

13. Emergency contact & information consent

In the event of a medical emergency or incident at the Facility, I consent to Teed Up 24/7 disclosing my name, booking details, and emergency contact information to:

• Emergency services (Police, Ambulance, Fire and Rescue Services)
• Medical personnel responding to an incident at the Facility
• The Operator's insurers where required for a legitimate insurance claim

I agree to provide an emergency contact name and phone number during account registration or booking, and to keep this information current.

14. Severability & governing law

If any provision of this agreement is found to be invalid, unenforceable, or void by a court of competent jurisdiction, that provision shall be severed from this agreement and the remaining provisions shall continue in full force and effect.

This agreement is governed by the laws of Western Australia. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia.

15. Acceptance of terms

Acceptance is recorded digitally through our online booking and access platform at the time of registration or booking, with a timestamp logged against the member or guest profile. Digital acceptance is equivalent to a signed agreement - no physical signature is required.

TU Golfing Pty Ltd ATF The Benson Family Trust  |  ABN 62 393 996 270
Version 1.1

Document 2 of 4

Membership Terms & Conditions

These Terms & Conditions ("Terms") govern the membership agreement between you ("the Member") and TU Golfing Pty Ltd ATF The Benson Family Trust trading as Teed Up 24/7 ("Teed Up 24/7", "we", "us", "our"). By signing up for a membership, you agree to be bound by these Terms, together with our Fair Use Policy, Liability Waiver, Privacy Policy, Facility Rules and any safety rules or signage displayed at the Facility, which form part of your agreement with us.

1. Definitions

• "Facility" means the Teed Up 24/7 premises located at Unit 3, 28 Elliott Street, Midvale WA 6056, including all simulator bays, putting green, lounge and common areas.
• "Membership" means the ongoing subscription plan selected by the Member at sign-up.
• "Booking System" means the online booking and access platform available via teedup247.com.au.
• "Casual Booker" means a person who books a simulator bay without holding an active Membership.

2. Membership & eligibility

• Membership is available to individuals aged 18 years and over. Persons under 18 may hold a Junior Membership only with the written consent of a parent or legal guardian. The parent or legal guardian must accept these Terms, the Fair Use Policy and the Waiver on behalf of the minor and accepts responsibility for the minor's supervision, conduct and compliance with all Facility Rules.
• Membership is personal to you and is non-transferable. You must not share your access credentials, booking confirmations, or entry codes with any other person.
• You are responsible for ensuring the information you provide at sign-up is accurate and kept up to date, including payment and contact details.

3. Fees & payment

3.1 Membership fees

• Membership fees are charged weekly in advance by direct debit from your nominated bank account or card, commencing on the date your Membership is activated.
• By signing up, you authorise Teed Up 24/7 (and our nominated payment processor) to debit the applicable weekly Membership fee from your nominated payment method until your Membership is cancelled in accordance with these Terms.
• All Membership fees and casual hire rates are inclusive of GST. Teed Up 24/7 absorbs all card and transaction processing fees - no additional surcharge is passed on to you.

3.2 Founding Member rates

• Founding Member rates are available to the first 100 members who join prior to the Facility opening. Founding rates are locked in for the life of the Membership, provided the Membership remains active and in good standing.
• Founding Member Memberships are subject to the Minimum Term set out in clause 5.1, in the same way as all other Memberships.
• If a Founding Member cancels their Membership, the Founding rate will not be reinstated upon re-joining, and standard rates will apply.

3.3 Failed payments

• If a scheduled direct debit fails, we may re-attempt the debit and/or suspend your access to the Facility until payment is brought up to date.
• You are responsible for any dishonour or failed payment fees charged by your financial institution. We reserve the right to recover reasonable costs incurred in recovering overdue amounts.

3.4 Fee changes

• We may vary standard Membership fees from time to time. We will provide at least 30 days written notice (by email) of any fee increase. Founding Member rates are exempt from standard fee increases for the life of the Membership as set out in clause 3.2.

4. Cooling off period

You may cancel your Membership within 48 hours of sign-up and receive a full refund of any fees paid, provided you have not accessed or used the Facility during that period.

To exercise your cooling off right, contact us at support@teedup247.com.au within the 48-hour window. Once you have accessed the Facility, the cooling off period no longer applies.

5. Term, cancellation & suspension

5.1 Minimum term

• All Memberships are subject to a minimum commitment period of 3 months from the date of activation ("Minimum Term"), as set out in your membership agreement.
• Your Membership cannot be cancelled under clause 5.3 during the Minimum Term, except under the cooling off period in clause 4, or where Teed Up 24/7 cancels or suspends your Membership under clause 5.4.

5.2 Ongoing membership

• Following the Minimum Term, your Membership continues on an ongoing weekly basis until cancelled by either party in accordance with these Terms.

5.3 Cancellation by you

• You may cancel your Membership at any time after the Minimum Term by providing at least 1 month's written notice via email to support@teedup247.com.au. The notice period begins from the date we receive your cancellation request.
• Cancellation requests are only accepted via email. We do not accept cancellation requests by text message, social media message, phone, or in person.
• Weekly fees will continue to be charged during the notice period, after which billing will cease.
• Membership fees already paid for the current billing period are non-refundable upon cancellation (except where required by law or under the cooling off provisions in clause 4).

5.4 Cancellation or suspension by us

• We may suspend or cancel your Membership immediately if we reasonably consider that you have materially breached these Terms, the Fair Use Policy, or the Waiver; if you fail to pay fees when due; or that your conduct poses a risk to the safety of persons or property.
• Where your Membership is cancelled due to a breach, no refund of fees paid will be provided to the extent permitted by law.

5.5 Membership freeze

• We may, at our discretion, offer the ability to temporarily pause ("freeze") your Membership in cases of extended illness, injury, or travel. Requests must be made in writing and are subject to approval.

6. Use of the facility

• Your use of the Facility is governed by the Teed Up 24/7 Fair Use Policy, Liability Waiver, Facility Rules and posted safety signage, which forms part of these Terms. You agree to comply with those documents and rules at all times.
• The Facility is fully automated and operates 24 hours a day, 7 days a week with no on-site staff. You access and use the Facility entirely at your own risk and in accordance with the Waiver.
• You must not permit any other person to enter or use the Facility using your access credentials. Every person using a simulator bay must hold their own active booking, whether as a Member or Casual Booker.
• You are responsible for any damage to the Facility, equipment, or property caused by you or arising from your use of the Facility, and agree to reimburse us for the reasonable cost of repair or replacement.
• You are responsible for all guests, minors and other persons who enter the Facility using your access credentials, booking confirmation, entry code or with your permission.
• You must ensure that all guests comply with these Terms, the Fair Use Policy, the Liability Waiver, posted signage and all Facility Rules. Where a guest has not separately accepted the Liability Waiver or Facility Terms, you accept responsibility for that guest's attendance and conduct.

7. Liability & indemnity

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

• Your use of the Facility involves recreational activity risks, including the risk of personal injury or death. Those risks, and any release or exclusion relating to recreational services, are addressed in the Waiver.
• To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense arising from your breach of these Terms, your misuse of the Facility, your failure to follow Facility Rules or safety signage, or the acts or omissions of your guests or minors attending under your booking.
• To the maximum extent permitted by law, you indemnify Teed Up 24/7 against any claim, loss, damage, cost or liability arising from your breach of these Terms, your misuse of the Facility, unauthorised access permitted by you, damage caused by you, or your negligent, reckless or wrongful acts or omissions, except to the extent caused or contributed to by our negligence, breach of law or reckless conduct. Subject to any liability that cannot lawfully be excluded or limited, our total liability to you in connection with your Membership, excluding liability for personal injury or death, is limited to the amount of Membership fees paid by you in the 12 months preceding the relevant claim.
• To the extent permitted by law, you indemnify Teed Up 24/7 against any claim, loss, damage, cost, expense or liability arising from your guest's breach of these Terms, the Fair Use Policy, the Liability Waiver or Facility Rules; your guest's misuse of the Facility; damage caused by your guest to the Facility, equipment or property; injury or loss caused by your guest to another person; or any unauthorised person entering the Facility using your access credentials, booking confirmation, entry code or membership details, except to the extent caused or contributed to by Teed Up 24/7's negligence, breach of law or reckless conduct.

8. Privacy

• We collect, use, and store your personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy, available below.
• We collect personal information (including your name, contact details, payment information, and access/booking records) for the purposes of managing your Membership, providing facility access, processing payments, and ensuring safety and security.
• The Facility is monitored by CCTV 24 hours a day for the safety and security of all users. Footage may be used to investigate incidents, breaches of these Terms, or for insurance or law enforcement purposes.
• We will not sell your personal information. We may share it with service providers (such as our payment processor and booking platform) strictly for the purposes of operating the business.

9. Intellectual property

All trade marks, logos, branding, content, and materials associated with Teed Up 24/7 remain our property or that of our licensors. You must not use, reproduce, or distribute any of our intellectual property without our prior written consent.

10. General

10.1 Changes to these Terms

• We may amend these Terms from time to time. We will provide at least 30 days written notice (by email) of any material change. Continued use of your Membership after the notice period constitutes acceptance of the amended Terms.

10.2 Force majeure

• We are not liable for any failure or delay in providing access to the Facility due to events beyond our reasonable control, including but not limited to equipment failure, utility outages, natural disasters, pandemics, or government directions. If a paid booking cannot proceed due to equipment failure, access system failure or facility interruption within our control, we will act reasonably in offering a rebooking, credit or refund where appropriate.

10.3 Governing law

• These Terms are governed by the laws of Western Australia. You and Teed Up 24/7 submit to the non-exclusive jurisdiction of the courts of Western Australia.

10.4 Severability

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

10.5 Entire agreement

• These Terms, together with the Fair Use Policy and Waiver, constitute the entire agreement between you and Teed Up 24/7 in relation to your Membership.

11. Contact us

For any questions about these Terms & Conditions, or to exercise any of your rights under them:

Email: support@teedup247.com.au
Phone: 0451 182 757
Address: Unit 3, 28 Elliott Street, Midvale WA 6056
Website: teedup247.com.au

By signing up for a Teed Up 24/7 Membership, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, the Fair Use Policy, and the Waiver.

TU Golfing Pty Ltd ATF The Benson Family Trust  |  ABN 62 393 996 270
Version 1.0

Document 3 of 4

Facility Fair Use Policy

1. Purpose & scope

This Fair Use Policy applies to all Teed Up 24/7 members and governs the use of simulator bays, the putting green, lounge area, booking systems, and facility access. It is designed to ensure a fair, enjoyable and safe experience for all members at all times.

This Fair Use Policy forms part of the terms governing your membership, bookings and use of the Facility, together with Teed Up 24/7's Facility Terms, Liability Waiver, Privacy Policy and any safety rules or signage displayed at the Facility.

By activating a membership with Teed Up 24/7, you agree to abide by the terms set out in this policy. Teed Up 24/7 may amend this policy from time to time by giving reasonable notice to members. Any material changes will not apply retrospectively to bookings already made, unless required for safety, security, legal compliance or operational reasons.

2. Membership tiers & booking entitlements

The following membership tiers are available. All tiers may book simulator bays at any time of day - there are no peak or off-peak booking restrictions. Founding Member rates are locked in for life for the first 100 members who sign up prior to opening.

3. Simulator bay use

3.1 Maximum session duration

Each booking is subject to a maximum continuous session duration of 3 hours per booking, regardless of membership tier or booking type.

• Members and casual bookers may not make consecutive bookings to extend their time beyond the 3-hour maximum in a single continuous block.
• If the facility has availability and no bookings are pending for the relevant bay, an extension may be requested through the Teed Up 24/7 website at the time of the session.
• Consecutive bookings that Teed Up 24/7 reasonably considers are intended to circumvent the 3-hour maximum may be cancelled by management. If a booking is cancelled for this reason, Teed Up 24/7 will act reasonably in determining whether any refund or credit is appropriate, having regard to the circumstances and any breach of this policy.

3.2 Facility access - members & casual bookers

Teed Up 24/7 welcomes both members and casual bookers to use the simulator bays.

• All persons using a simulator bay must hold an active booking for that bay at the time of use - whether as a member or a casual booker.
• Every individual present in a simulator bay during a session must have their own active booking. Group bookings where only one person holds the booking are not permitted.
• Casual bookers are welcome to use the simulator bays for the duration of their booked session only.
• Members and casual bookers must not allow any other person to use their booked bay time.

3.3 Member-exclusive areas

The following areas of the Teed Up 24/7 facility are reserved exclusively for active members and are not accessible to casual bookers:

• Putting Green (Short Game Area)
• Lounge / Reception Area

Casual bookers are required to exit the facility promptly upon the conclusion of their simulator bay booking. Use of the putting green, lounge, or any other common area beyond the allocated simulator bay session time is not permitted for casual bookers.

Failure to vacate the facility promptly at the conclusion of a casual booking may result in a refusal of future casual bookings.

If a casual booker remains in the Facility beyond the end of their booked session, Teed Up 24/7 may charge an overstay fee equivalent to the applicable casual hire rate for each 30-minute period (or part thereof) that the booker remains beyond their booked end time, in addition to any other action Teed Up 24/7 may take under this Policy.

3.4 Bay conduct

• All persons using a simulator bay are responsible for the condition of the bay during their session.
• Damage caused by a member, casual booker or their guest through intentional, reckless, negligent or improper conduct may be assessed and charged in accordance with the Facility Terms.
• Food and non-alcoholic beverages are permitted in the bays in appropriate sealed containers.
• Alcohol consumption is not permitted in the simulator bays or facility.
• Appropriate golf footwear or clean soft-soled shoes must be worn at all times.

4. Booking policy

4.1 Making bookings

• All bookings must be made through the Teed Up 24/7 website at teedup247.com.au via the online booking system.
• Members must be logged into their own account to make a booking - bookings cannot be transferred to another person.
• There are no restrictions on the time of day that can be booked - all hours are available subject to bay availability.
• Casual bookings may be made online without a membership, subject to availability.

4.2 Advance booking limits

The number of advance bookings a member may hold at any one time is determined by their membership tier as outlined in Section 2. Once an advance booking is completed or cancelled, that booking slot is released and the member may make a new advance booking up to their tier maximum.

4.3 Cancellation policy

• Bookings may be cancelled at any time up to 2 hours before the scheduled start time without penalty.
• Cancellations made within 2 hours of the scheduled start time may incur a cancellation fee equivalent to 50% of the applicable casual hire rate for the booked duration.
• Cancellations must be made through the Teed Up 24/7 website or by contacting management directly at support@teedup247.com.au.

4.4 No-show policy

A no-show is defined as a failure to commence a booked session within 30 minutes of the scheduled start time without prior cancellation.

• No-shows will result in the booking being forfeited and the bay released back to general availability.
• A no-show fee equivalent to the applicable casual hire rate for the first hour may be charged where Teed Up 24/7 reasonably determines that the booking holder failed to attend or commence the booked session without prior cancellation.
• Repeated no-shows (3 or more within a 60-day period) may result in a temporary suspension of booking privileges or a mandatory pre-payment requirement for future bookings.

5. Membership terms

5.1 Non-transferability

• Memberships are strictly non-transferable and linked to the individual member's account.
• Sharing of login credentials, access codes, or booking confirmations is prohibited.
• Memberships may not be gifted, sold, or transferred to another person.

5.2 Commercial use

• Memberships are for personal recreational use only.
• Members may not use the facility or their bay time to conduct paid coaching sessions, lessons, or any commercial activity without prior written agreement from Teed Up 24/7 management.
• Breach of this clause may result in suspension or cancellation of membership. Teed Up 24/7 will act reasonably in determining the appropriate action, having regard to the seriousness of the breach, any prior breaches and any loss caused.

5.3 Minimum term

• All memberships are subject to a minimum commitment period of 3 months from the date of activation ("Minimum Term"), as set out in the Membership Terms & Conditions clause 5.1.
• Membership cannot be cancelled during the Minimum Term except as permitted by law, or where Teed Up 24/7 cancels the membership under clause 5.5.

5.4 Founding Member rates

• Founding Member rates are available to the first 100 members who sign up prior to the facility opening.
• Founding Member rates are locked in for the life of the membership, provided the membership remains active and in good standing.
• Founding Member memberships are subject to the Minimum Term set out in clause 5.3, in the same way as all other memberships.
• If a Founding Member cancels their membership, the Founding rate will not be reinstated upon re-joining.

5.5 Membership suspension & cancellation

• Teed Up 24/7 may suspend or cancel a membership where it reasonably considers that a member has materially breached this Fair Use Policy, the Facility Terms, the Liability Waiver, safety rules or any other applicable terms.
• Where a membership is cancelled due to a policy breach, no refund of fees paid will be provided.
• Members who wish to cancel their membership must provide at least 1 month's written notice via email to support@teedup247.com.au. The notice period begins from the date we receive your cancellation request.
• Cancellation requests are only accepted via email. We do not accept cancellation requests by text message, social media message, phone, or in person.
• Membership fees are non-refundable for the current billing period upon cancellation.

6. Facility & safety

Teed Up 24/7 operates as a fully automated, unstaffed facility, accessible 24 hours a day, 7 days a week via the online booking and access system. There are no staffed hours. All members and casual bookers access and use the facility entirely at their own risk.

• Emergency contact details and procedures are displayed prominently throughout the facility.
• An Automated External Defibrillator (AED) is located within the facility. All users are encouraged to familiarise themselves with its location upon first visit.
• CCTV monitoring is in operation throughout the facility 24/7 for the safety and security of all users.
• Members and casual bookers must not tamper with, damage, or attempt to bypass any access control, security, or simulator equipment.
• Any faults, damage, or safety concerns must be reported immediately to management via the Teed Up 24/7 website or by calling 0451 182 757.
• Teed Up 24/7 management reserves the right to review CCTV footage and booking records to investigate any reported incidents or policy breaches.

7. Contact & disputes

Email: support@teedup247.com.au
Phone: 0451 182 757
Website: teedup247.com.au
Address: Unit 3, 28 Elliott Street, Midvale WA 6056

Disputes regarding bookings, fees, or membership entitlements should be directed to management in the first instance. Teed Up 24/7 is committed to resolving all concerns fairly and promptly.

This policy is effective from the date of facility opening and supersedes all previous versions.

Teed Up 24/7  |  TU Golfing Pty Ltd ATF The Benson Family Trust  |  ABN 62 393 996 270

Document 4 of 4

Privacy Policy

Teed Up 24/7 (TU Golfing Pty Ltd ATF The Benson Family Trust, ABN 62 393 996 270) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our facility, website, or services, you consent to the collection and use of your personal information as described in this Policy.

1. What information we collect

• Identity and contact details - your name, date of birth, email address, phone number, and residential address;
• Payment information - payment details required to process bookings, memberships, direct debit payments, refunds and other charges. Payments are processed by our payment processor, and we do not store full card details unless expressly disclosed to you;
• Membership and booking records - your membership tier, booking history, and facility access records;
• Access and security information - entry and exit records via our automated access control system;
• CCTV footage - visual recordings captured by our closed-circuit television system within the facility;
• Communications - records of your correspondence with us;
• Waiver and consent records - records of waivers, risk warnings, facility terms, minor/guardian confirmations and other consents accepted by you;
• Incident and damage records - reports, photographs, CCTV extracts, correspondence and other records relating to injuries, incidents, security issues, unauthorised access, equipment damage, property damage or breaches of our rules;
• Guest and minor information - details of guests or minors attending under a booking, where provided or required for safety, access, waiver, supervision or incident-management purposes.

2. How we collect information

• We collect personal information directly from you when you sign up for a membership, make a booking, contact us, or use our facility.
• We collect access records and CCTV footage automatically through our facility systems when you enter and use the facility.
• We may collect information from third parties such as our booking platform and payment processor in the course of providing our services.

3. Why we collect and use your information

We collect, hold, and use your personal information for purposes including:

• Establishing and managing your membership;
• Processing payments and managing billing;
• Managing access control, including access codes, entry/exit records and unauthorised access;
• Ensuring the safety and security of members, visitors, and property;
• Investigating incidents, injuries, security issues, equipment damage, property damage, breaches of our policies, misuse of the facility or disputes;
• Managing insurance claims, legal claims, debt recovery, complaints and enforcement of our rights;
• Communicating with you about your membership, bookings, and operational matters;
• Complying with our legal obligations;
• With your consent, sending you marketing or promotional communications (see section 4).

4. Marketing communications

• We may, from time to time, send you marketing or promotional communications about Teed Up 24/7 offers, events, and updates, where you have consented to receive them or where otherwise permitted by law.
• You may opt out of marketing communications at any time by using the unsubscribe function in the communication or by contacting us at support@teedup247.com.au. We will continue to send you essential operational and transactional communications relating to your membership.

5. CCTV monitoring

• Our facility is monitored and recorded by CCTV 24 hours a day for the safety and security of all users and property.
• CCTV footage may be reviewed where reasonably necessary, including to investigate injuries, medical events, security incidents, unauthorised access, tailgating, equipment damage, property damage, breaches of our policies or disputes.
• CCTV footage is securely stored and retained for a limited period, after which it is deleted in the ordinary course, unless required to be retained longer for the investigation of an incident, insurance, or legal purposes.
• Access to CCTV footage is restricted to authorised personnel and may be disclosed to law enforcement, insurers, or legal advisers where lawful and necessary.

6. Disclosure of your information

• We may disclose your personal information to third-party service providers who assist us in operating our business, including our booking platform, payment processor, IT and security providers, and professional advisers. These providers are only permitted to use your information for the purpose of providing their services to us.
• We may disclose your information where required or authorised by law, including to law enforcement agencies, regulators, or in connection with legal proceedings.
• We may also disclose personal information where reasonably necessary to investigate or respond to incidents, injuries, equipment damage, unauthorised access, payment disputes, insurance claims, legal claims or suspected unlawful activity.
• We will not sell, rent, or trade your personal information to any third party.

7. Data storage & security

• Your personal information is stored securely within Australia. We do not store personal information overseas.
• We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, including through secure systems, access controls, and encryption where appropriate.
• While we take reasonable steps to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Access & correction

You have the right to request access to the personal information we hold about you, and to request that we correct it if it is inaccurate, out of date, or incomplete.

To make a request, contact us at support@teedup247.com.au. We will respond within a reasonable period. There is generally no charge for making a request, though we may charge a reasonable fee for providing access in certain circumstances.

9. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at support@teedup247.com.au. We will investigate and respond to your complaint within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website at teedup247.com.au. Material changes will be notified to members by email or via the website.

11. Contact us

For any questions about this Privacy Policy or how we handle your personal information:

Email: support@teedup247.com.au
Phone: 0451 182 757
Address: Unit 3, 28 Elliott Street, Midvale WA 6056
Website: teedup247.com.au

TU Golfing Pty Ltd ATF The Benson Family Trust  |  ABN 62 393 996 270
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